The front desk that never misses a call.
Recepteca answers every inbound call, books appointments, schedules meetings and updates your CRM or POS — in a natural, human voice, in Portuguese and English, 24 hours a day.
Plans from €150/month · No hardware · Keep your number
Today's calls
| Caller | Intent | Outcome | Duration | Synced |
|---|---|---|---|---|
| AFAna Ferreira | Booking | Booked · Thu 14:30 | 1:42 | |
| JCJoão Costa | Reschedule | Moved · Mon 09:00 | 0:58 | |
| MLMariana Lopes | Opening hours | Answered | 0:31 | |
| PAPedro Almeida | Sales enquiry | Transferred to Rita | 2:10 | |
| #+351 21 *** 902 | Spam | Filtered | 0:08 | — |
Live call
+351 912 *** 318
Caller
Good morning, I'd like an appointment with a dentist. Do you accept Médis?
Built for the businesses that live on the phone
Before & after
What changes on day one.
Most businesses don't lose customers to competitors — they lose them to a phone nobody could pick up. Here's the difference Recepteca makes from the first forwarded call.
Without Recepteca
- Calls ring out at lunchtime and after closing
- Voicemails pile up and get returned a day late
- Bookings are written on paper, then typed in again
- A busy line means the next caller simply gives up
With Recepteca
- Every call is picked up on the first ring, 24/7
- Callers get a real answer instead of a beep
- Bookings land in your calendar during the call
- Several callers are served at the same time
- 24/7
- Answers day and night, every day of the year
- 1st ring
- No hold music, no voicemail, no phone menus
- PT · EN · ES · FR
- Switches language when your caller does
What it does
Everything your front desk does, handled.
Recepteca isn't a phone menu or a voicemail box. It's an AI receptionist that understands callers, takes action and follows through.
See all featuresPicks up on the first ring, day or night, and handles several callers at once — no one waits in a queue.
- +351 912 *** 318
- +351 936 *** 044
- +44 7700 *** 120
3 callers, answered at once
Made for your business
One receptionist. Fluent in your industry.
Fill your agenda without tying up the reception.
Patients book, reschedule and ask about agreements and insurers at any hour. Your team focuses on the people in the waiting room.
- Consultations & exam bookings
- Insurance and agreements questions
- Urgent calls routed to staff
Appointment moved
- Patient
- Carla Mendes
- With
- Dr. Costa
- New time
- Fri, 11:15
- Cancelled
- Wed, 16:00
Human-sounding voice
Sounds human. Works like software.
Natural pauses, interruptions, accents and follow-up questions — Recepteca handles real conversations, not rigid scripts. It speaks European Portuguese, not a Brazilian accent, and switches language when your caller does.
- Natural European Portuguese and English voices
- Handles interruptions and changes of mind
- Switches language in the middle of a call
- Tells callers they're speaking with an AI assistant, in line with the EU AI Act
Speaking
00:04“Hello, you're speaking with the virtual assistant of Clínica Sorriso. How can I help?”
How it works
Live in an afternoon. No hardware, no new number.
- 1
Forward your number
Keep your number with MEO, NOS, Vodafone or any provider — just turn on call forwarding.
- 2
Teach it your business
Share your website, services, prices and rules. Recepteca learns them in minutes.
- 3
Connect your tools
Link your calendar, CRM or POS so bookings and contacts sync automatically.
- 4
Go live
Start answering calls. Review every transcript and fine-tune answers anytime.
Integrations
Plugs into the tools you already run on.
Bookings go straight into your calendar, contacts into your CRM and orders into your POS. And if we don't connect to it yet, our API and webhooks do.
Explore integrations- HubSpot
- Salesforce
- Pipedrive
- Google Calendar
- Microsoft Outlook
- Square
- Vendus
- Lightspeed
- TheFork
- Fresha
- WhatsApp Business
- Zapier
Frequently asked questions
Will callers know they're speaking with an AI?
Recepteca sounds natural, but it's always transparent: it introduces itself as a virtual assistant, in line with the EU AI Act. In practice, callers care most about getting a fast, correct answer — and that's what they get.
Can I keep my current phone number?
Yes. You keep your number with your current provider and simply forward calls to Recepteca — all the time, only after hours, or only when your line is busy. We can also give you a new Portuguese (+351) number.
Which languages does it speak?
European Portuguese and English, as well as Spanish and French. Recepteca detects the caller's language and switches automatically.
What happens when a caller needs a real person?
You set the rules. Recepteca can transfer the call to a team member with a short summary, or take a detailed message and send it to you instantly by email, SMS, Slack or WhatsApp.
Does it work with my CRM or POS?
Recepteca connects with popular CRMs, calendars, POS and booking systems — including HubSpot, Salesforce, Pipedrive, Google Calendar, Outlook, Square and Vendus. For everything else there's Zapier, Make, webhooks and our API.
Is Recepteca GDPR compliant?
Yes. Data is hosted in the EU, encrypted in transit and at rest, and we sign a Data Processing Agreement with every customer. You control call recording, retention and deletion.
Pricing
A full front desk from €150 a month.
No salaries, no sick days, no missed calls at lunch. Choose a plan by minutes and simultaneous calls — and upgrade as you grow.
Never miss another call.
Set up Recepteca in an afternoon and let your front desk run itself — around the clock.